نویسندگان:

حسین ناصری

The core of the interaction of the organization or institutions is public relations. In fact, this part of the institutions by spreading news and information, and communicating with various users in an organizational and organizational way, is trying to replace and organize the relevant information. Therefore, if public relations fails to interact with users, employees, investors, the general public, etc., it is coherent and prosperous. The whole organization will fail. With the emergence of artificial intelligence and the creation of many facilities in different affairs that public relations can also benefit. It can be stated that this emerging technology has also led to competition between organizations. Because using this technology can transmit speed and information, and comfort in institutions. Thus, using artificial intelligence, in addition to the satisfaction of users at the macro level, will lead to pride and ease of administrative affairs. Therefore, despite the various technologies, it is public relations that it can use artificial intelligence in terms of intelligence and taste as well as the organization s budget to improve the quality of its work as well as users satisfaction. In fact, public relations can help to attract audiences and advance the important goals of the organization or institution around the world. Natural Language Processing (NLP), Natural Language Understanding, Natural Language Production Technology (NLG) are among the day -to -day technologies in artificial intelligence that can help public relations in interaction between individuals and ease of communication. Therefore, public relations will be updated by understanding the applications and instances of this technology for organizational goals.

Public Relations, Artificial Intelligence, Dissemination, Data, Information, Natural Language

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ناصری، حسین، 1402، روابط عمومی هوشمند، چهارمين كنفرانس رويكردهاي نوين روابط عمومي ايران، https://con.daneshpajoohan.ac.ir/fa/archive_index.php?c=nipr4&aid=58607